What We Collect and Why It Matters
We collect the information you provide when you create an account — your name, email address, phone number, and the payment details linked to your bKash, Nagad, or Rocket wallet. When you make a deposit or withdrawal, we log the transaction reference, wallet number, and timestamp
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so we can verify it and resolve any dispute you raise. We also collect device data — browser type, IP address, and session identifiers — to protect your account from unauthorised access. If you reach our support team, the content of that conversation is stored so
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we can follow up accurately. Cookies on our site track which pages you visit and how you navigate between the lobby and the cashier; you can manage cookie preferences through your browser settings. Access to our platform depends on your local law and whether you are
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in an eligible region — we apply that check at the point of account creation and periodically during account activity. We do not sell your data to advertisers or unrelated third parties. Data we hold is used solely for account operation, payment processing, fraud prevention, and
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communication you have requested.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.